Deposit and Refund Policy - Sauler Institute

Deposit and Refund Policy

Scheduling Deposit

A $100 deposit is required to schedule an appointment this is non-refundable is you cancel or make changes 72 hours prior to your appointment.

3% Processing Fee:

All credit card transactions are subject to a 3% processing fee. If you are seen in NYC there is a 4.5% sales tax. 

For more info click here Scheduling and Deposit Rules

Training Deposits

Non-Refundable

Tattoo Supplies

All tattoo supplies are final sale and non refundable.

Refunds

All tattoo supplies are final sale and on refundable.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Shipping returns

To return your product, you should mail your product to: 121 John Robert Thomas Dr Exton PA 19341

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] for questions related to refunds and returns.

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NY 917.587.4415
PA
 484.883.6827
Email [email protected]

*Please keep in mind our artist schedule months in advance. A $100 deposit is required to schedule an appointment this is non refundable is you cancel with 24 hours of you appointment.

*Covid-19 Scheduling Hours: Monday-Wednesday 9:30am-3pm.